VShoppe Support Center

Shopping Made Easy

Discover many special items and shop all you want. Simply browse our site, click on the item you wish to purchase- a short description will be shown on your screen, if you're good with it add it to your cart, review and confirm your purchases. That simple!

  1. Click VShoppe on top navigation
  2. Select category from available categories such as Basic Training videos, Intermediate, Advanced, Tickets etc
  3. Hover your mouse over the item you wish to purchase and click the cart icon to view the product description
  4. Click Add to Cart if you want to add the product to your shopping cart
  5. Once you are done shopping, review the items and if you are set to buy, click CHECK OUT NOW
  6. Input all the details and tick the box for Terms and Condition then Click Check Out Now
  7. You will be prompted with a confirmation page. You may now download your digital product at your Dashboard->Purchase Downloadable.
  8. If the product is a ticket/any physical product, an email will be sent on how you can claim it

How to Redeem

Discover many special items and shop all you want. Simply browse our site, click on the item you wish to purchase- a short description will be shown on your screen, if you're good with it add it to your cart, review and confirm your purchases. That simple!

  1. Click VShoppe on top navigation
  2. Select Redeemable at the Product type located in the side bar
  3. You will see all redeemable items, hover your mouse over the item you wish to redeem and click the shopping bag icon to view the product description
  4. Once you have enough points to redeem the item, click REDEEM
  5. A redeem pop up will be displayed containing the item you want to redeem, your total points and the remaining points after redeeming the product
  6. Once set, click REDEEM
  7. You will be prompted with a confirmation page. You may now download your digital product at your Dashboard->Purchase Downloadable.
  8. If the product is a ticket/any physical product, an email will be sent on how you can claim it

Conditions of Sale

By purchasing the ticket, you (“Ticket Holder”) agree to be bound by the Terms and Conditions of sale specified herein and any other provision as may be specified from time to time by V Shoppe (“Promoter”). The Promoter, their agents or employees shall not be liable for any death, personal injury (unless caused by negligence of its agents and employees), loss damage however caused while in the venue nor are they liable for any complaints, claims, refunds, or exchange for any reason, including without limitation, cancellation or postponement of the event. Booking fees and handling fees shall not be refundable. Any refunds shall be made only at Promoter’s discretion.

Tickets are sold subject to the following conditions:

  1. Once sale is completed, no exchange of tickets will be made. No refunds will be made except pursuant to event postponement or cancellation and at Promoter’s discretion. Lost ticket/s will not be replaced or refunded.
  2. Your ticket is not transferable.
  3. Entry will be refused if tickets have been found to be tampered, counterfeited, and/or not purchased from V Shoppe or an authorized point of sale.
  4. The Promoter reserves the right, without refund or compensation, to refuse admission/evict any person(s) whose conduct is disorderly or inappropriate.
  5. The Promoter may add, withdraw or substitute artistes and/or vary advertised programmes, event times, seating arrangements, audience capacity without prior notice.
  6. The Promoter may use the ticket holder’s image or likeness in any live or recorded video display, picture, publicity material or website.
  7. The Promoter may postpone, cancel, interrupt or stop the event due to adverse weather, dangerous situations, or any other causes beyond his reasonable control.
  8. The Ticket Holder agrees to submit to any searches for prohibited items including but not limited to weapons, controlled, dangerous and illegal substances.
  9. The Ticket Holder voluntarily assumes all risks and danger incidental to the event whether occurring prior to, during or subsequent to the actual event, including any death, personal injury, loss, damage, or liability.
  10. Malaysia law shall govern the sale of all tickets and you agree to submit to the exclusive jurisdiction of the Malaysia Court.