About the event

  1. What is V-Convention Connect?
    V-Convention Connect is an online V-Convention, the flagship event of The V. It will be held LIVE and ONLINE on the 6th to 8th of September 2020.
  2. When and where will V-Convention Connect be held this year?
    V-Convention Connect will be done online this year, in partnership with vtube, QNET, and The V. We will have a live events place which will be streamed ONLINE WORLDWIDE, so no matter where you are in the world, you will be able to take part in the magic of V-Convention.
  3. What time will it start?
    Program will officially start at 3:00 PM HKST on Day 1, Day 2, and Day 3. Different time zones are listed below for your reference:
    Time Zone DAY 1 to 3
    HKST 3:00 PM
    GMT (Ghana, Cotê d’Ivorie) 7:00 AM
    MSK (Russia, Turkey) 10:00 AM
    AST (Saudi Arabia, Iraq) 10:00 AM
    GST (Dubai) 11:00 AM
    IRDT (Iran) 11:30 AM
    ALMT (Kazakhstan) 1:00 PM
    WIB (Indonesia) 2:00 PM

    *For more time zones, visit:https://www.worldtimebuddy.com

  4. Who will be at V-Convention Connect?
    Our Founders Dato Sri Vijay Eswaran and Joseph “Japadas” Bismark will be at V-Convention Connect, together with Chief Pathman Senathirajah, and our esteemed V Ambassadors. We will also have QNET product trainers talking about the latest product offers and special guest performances for the opening show on Day 1 so stay tuned!
  5. How to get to V-Convention Connect?
    The event is held online so you can access V-Convention Connect via your laptop, mobile phone, or tablet, wherever you are in the world!
  6. Will there be translations or subtitles?
    The event will have live interpretations in the languages listed below. To learn more about how to change language selector during the broadcast, go to About the Platform
    - Bahasa Indonesia - Tamil
    - French - Farsi
    - Arabic - Hindi
    - Russian - Telugu
    - Sinhala - Kannada
    - Malayalam - Nepalese
    - Turkish - Vietnamese
  7. Can I share the livestream link to my social media pages?
    No. Only those who purchased the all access pass to V-Convention Connect can watch the event.

About the tickets

  1. How to get tickets for V-Convention Connect?
    An all access pass to V-Convention Connect comes with the following products purchased at the QNET eStore.
    PLAN PRICE RSP
    1 month vtube WP USD 75 50
    2 months vtube WP USD 110 100
    Multimedia System GLL LKR 16,000 50
    AirPure Zayn + vtube WP-Algeria USD 825 50
    HomePure Nova + vtube WP-Algeria USD 825 50
    AirPure Zayn + vtube WP-Tunisia, Morocco, Iraq, Kurdistan, Libya, Lebanon, and Syria USD 825 50
    AirPure Zayn + vtube (PROMO) WP-Tunisia, Morocco, Iraq, Kurdistan, Libya, Lebanon, and Syria USD 795 50
    HomePure Nova + vtube WP-Morocco, Iraq, Kurdistan, Libya, Lebanon, and Syria USD 825 50
    HomePure Nova + vtube (PROMO) WP-Tunisia USD 785 50
  2. Is it open to non-IRs?
    The event is exclusive to Independent Representatives of QNET and The V. The V-Convention Connect all access pass will only be available on the IR’s Virtual Office or QNET eStore.
  3. What if I already have a vtube subscription?
    If you already have a vtube subscription, the purchase of 1 or 2 months vtube with V-Convention Connect all access pass will be added to your current subscription.
  4. I can’t find vtube with V-Convention Connect pass in my Virtual Office.
    To be able to access the vtube with V-Convention Connect all access pass, here’s what you need to do:
    1. Go to https://portal.qnet.net/ and log in with your IRID and password.
    2. From the Category, click on Online Event and select from vtube 1 month or 2 months subscription. Click Add to Cart.
    3. Choose your preferred currency Click Check Out.
    4. Choose your Payment Option and input the necessary information. Click Confirm.
    5. You will receive a payment receipt once completed.
    6. Once purchase is successful you will also receive an Acknowledgement Letter on your registered email address. Your exclusive access to the event will be sent to this email as well.
      *This email address must not be shared with another IR.
  5. I don’t have an email address.
    An email address is required in your purchase of V-Convention Connect all access pass. Only ONE (1) email address per V-Convention Connect all access pass. This email address MUST NOT be shared with another IR. Your exclusive link access, login information details, and passcode for the Interpretation feature will be sent to this email address.
  6. What are the payment methods for the ticket?
    You can pay using the following options:
    • eCard
    • Credit/Debit Card
    • Paypal
    • Q Account
    • Q Wallet
  7. What currencies do you accept?
    The currency for purchasing products with the V-Convention Connect all access pass is: US Dollar, Euro, or Sri Lanka Rupee.
  8. I’d like to buy the tickets for my Downlines.
    We highly encourage that purchases be done by the user or owner of the account. Only one (1) unique email address per V-Convention Connect all access pass.
  9. Can I cancel my purchase?
    If you mistakenly purchased any product with V-Convention Connect all access pass, kindly contact GSC.

About vtube

  1. What is vtube?
    vtube is an online video community by The V, dedicated to network marketing. It houses a rich library of online videos that serve as great training tools for network marketing professionals. vtube is accessible on any device, such as desktops, laptops, tablets, and mobile phones through the vtube app available at the Google Play Store or App Store.
  2. What can I do with a vtube subscription?
    vtube has a comprehensive video library, filled with inspiring video stories and exclusive V-Convention content to announcements, product reviews, and more. With a vtube subscription, you’re sure to be motivated and empowered in your network marketing journey as well as updated on the latest The V news and events.
  3. How to use vtube?
    Learn all about vtube here: https://vtube.net/FAQS.

About the platform

  1. How to login?
    EMAIL ADDRESS: You will be using the email address you indicated upon the purchase of the V-Convention Connect all access pass.

    PASSWORD: Your password to login is your Order Number, which is indicated in your Payment Receipt or Order Invoice. This number starts with either ‘DN’ or ‘VCC20’.

    You will use this email address and password to log in to the broadcast page and watch the event.
  2. What email address should I use?
    The email address you used in your purchase of V-Convention Connect all access pass. Only ONE (1) email address per V-Convention Connect all access pass. This email address MUST NOT be shared with another IR. This is the email address you will use to log in to V-Convention Connect.
  3. How can I watch?
    You will receive a link to the broadcast page on 05 SEPTEMBER 2020, one day before the event starts.

    Use the email address you indicated upon purchase of your V-Convention Connect all access pass. Use your Order Number, indicated in your Payment Receipt or Order Invoice, which starts with ‘DN’ or ‘VCC20’, as your password.
  4. Do I need to connect to the internet to watch?
    Yes, you need to have your device connected to the internet to watch, The smoothest streaming experience is available for devices with internet speed of 20 Mbps and above.
  5. What devices can I use to watch?
    We highly encourage all users to use their laptop and the latest Google Chrome browser to ensure the best viewing experience. Interpretation is not applicable on Safari browser. *Download Google Chrome here: https://www.google.com/chrome/
  6. Can I stream on multiple devices?
    No. Only ONE (1) device per V-Convention Connect all access pass. Your email address and login details will only work on ONE (1) device. When a second device logs in, the first device will automatically log out.
  7. How do I turn on translation?
    Before logging in, you MUST choose if you will need live interpretation for the duration of the event. Click on the drop down arrow below the password box and select: Yes, I need interpretation. Click LOGIN.

    Upon logging in, click on the orange bar below the video screen that reads “Press the Image to see Translation.” Two-factor authentication is required so enter your email address and click SUBMIT to receive the Live Interpretation passcode in your email address. Check your email address for the passcode. Go back to the broadcast page and enter the passcode. Click SUBMIT. You will then be able to choose your preferred language in the drop down menu. Click CONNECT.

    If you will be requiring translation, kindly check your internet speed. You will need a minimum of 0.5 Mbps download speed to enjoy smooth interpretation experience. You also need to log in to the broadcast page using Google Chrome.
  8. How do I use the Live Chat?
    In the LOGIN page:
    Click on the Live Chat icon below the LOGIN box. To start chat, input the registered IRID and email address you used in your purchase of the V-Convention Connect all access pass. Click Start. Type your question and click Send.
  9. Can I record the video?
    No. Unauthorised recording, distribution, or editing of any part or all of the content is STRICTLY PROHIBITED.
  10. Can I gather my team and watch the event together?
    We highly DISCOURAGE this. Each V-Convention experience is personal and different for each participant. It is recommended to watch the broadcast on your own and take part in the event by focusing and listening intently to each session. You are free to take notes on the lessons you learned on the event, from each V-Convention Connect speaker.
  11. Will the video link be sent every day or is it the same link from Day 1 to Day 3?
    The link to watch the event will be sent to the email address you used to purchase the V-Convention Connect all-access pass.This link will be sent to you a day before the event, 05 September 2020. This will be the same link for all three days.

On the Day

  1. What do I need to do before the event?
    Before the start of the event every day, kindly check your device’s battery percentage, the required browser to be used (Google Chrome) and your internet connection, you need at least 0.5 Mbps download speed for interpretation.
  2. I can’t log in.
    To be able to access the LIVE broadcast page of V-Convention Connect, you need to log in using the email address you used when you purchased your V-Convention all access pass. This email address cannot be shared with another IR. The password to use upon login is the Order Number indicated on the upper left corner of your Payment Receipt or Order Invoice. This number starts with either ‘DN’ or ‘VCC20’.
  3. My email address is not working.
    Make sure that this is the email address you used in your purchase of V-Convention Connect all access pass. Only ONE (1) email address per V-Convention Connect all access pass. This email address MUST NOT be shared with another IR. Your exclusive link access, login information details, and passcode for the Interpretation feature will be sent to this email address.
  4. I forgot my password.
    Your password to the event is the Order Number indicated in your Payment Receipt or Order Invoice. The passcode for the Live Interpretation is sent to the email address you used to purchase your V-Convention Connect all access pass.

    If you forgot your password, click on Forgot Password above the LOGIN button. Enter the email address you used when you purchased your V-Convention Connect all access pass. Our team will send you an email to that registered email address with a link to reset your password.
  5. The video isn’t loading.
    Check your current internet speed. You need at least 20Mbps for a smooth viewing experience. Make sure you have a stable internet connection to be able to watch the live broadcast.
  6. I can’t hear the audio.
    Click on the video. At the lower left of the screen, you can find the speaker/sound button beside the word LIVE. Click on the icon and make sure that audio is turned on.
  7. There is no translation.
    Click on the orange bar below the video screen which reads "Press the image to see Translation". Click on the drop down menu and select the language you prefer. Click CONNECT.
  8. Can I rewind the video?
    No. The event is broadcasted LIVE so make sure to stay tuned for the entire day so you don’t miss out on any of our guest speakers!