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Super Service

Jeff and Valerie Gee, McGraw Hill, 2002

superservice
Wonderfully written and easily read, this book offers a simple and straightforward approach to dealing with other people especially those to whom you will give your service.  Learn how to make every interaction count and make an unforgettable impression that will help make your business more attractive, productive and worthwhile.

Would you like to be the kind of person who can...

 

Bring energy and enthusiasm to every encounter?

Turn problems into opportunities?

End each day with a sense of personal accomplishment and fulfillment?

Now you can! This upbeat new approach to front-line customer service can make your job as a service provider not only easier but more fun and more meaningful. Evidence shows that the people who enjoy their work the most provide the best customer service. Super Service helps you become a super performer.

(ISBN-13: 9780070248175)